In this program we’ll explore ways to handle difficult people, resolve conflicts and how to improve emails and correspondence. We’ll learn to understand how one's personal behavior reflects the company. Customer service is the art of politely listening and responding to the needs of customers in a professional and timely manner. Good service with a kind, understanding voice will exude confidence and compassion. Even the most difficult customer...

"The Racial Justice in America: AAPI Excellence and Achievement series celebrates Asian achievement and culture, while exploring racism in a comprehensive, honest, and age-appropriate way. In the Excellence in the Arts book, students learn about the creative Asian men and women who have contributed so much to the artistic fabric of America-from poetry to painting to writing to music. Series is written by Virginia Loh-Hagan, a prolific author, advocate,...

Get lost in the colors, sounds, and songs of Latinx artists and musicians. The Racial Justice in America: Latinx Excellence and Achievement series illuminates celebrates Latinx achievement and culture, while exploring racism in an honest and age-appropriate way. Written by Brenda Mendoza, an author, advocate, and winner of the 2022 Latinx Educator Impact Award from the Latinx Education Collaborative. Activities for further learning Author/Illustrator...

In this book, you are going to learn that the art of excellence is discovering who we are and having the courage to manifest it. To excel is to be out of the ordinary. That's when you are extraordinary. Excellence is a basic skill inherent in every human being. It is a constant attitude of rising above the pressures and constraints of time and space, so that the mind may tune into the soul's frequency. This book explores the art of everyday success...

An acclaimed art historian explains how to identify excellence in art In this book, Jakob Rosenberg takes up the timeless problem of how to make a valid judgment about artistic quality. In his search for criteria of excellence in art, Rosenberg examines both the achievements and failures of other critics from the Renaissance to modern times, including Giorgio Vasari, Roger de Piles, Sir Joshua Reynolds, Théophile Thoré, and Roger Fry. Drawing vital...

Italian brands are known to create some of the most premium, sought-after products in the world. Learn to compete in the modern marketplace using the proven business principles that Italian brands have been employing for generations. While it is no secret that Italians create superior products that both withstand the threat of ongoing competition and stand the test of time, the specific business principles that have led to such tried and tested successes...

• American master Stankard reveals hard-won career guidance from his 45-year career, plus shares distinguished colleagues' insights • A guided analysis of 150+ top contemporary works helps your own art compete with the best • Personal advice from the top on ways to pursue creative excellence, with plenty of specific visual examples

Unlock Blackjack Excellence! Elevate your game with insights from a seasoned card maestro. Whether you're a novice or a pro, this playbook is your ticket to skillful wins! What You'll Discover: • Master Basic Strategy: Demystify optimal decision-making, from hitting to splitting, and play each hand like a pro. • Manage Your Bankroll: Navigate casino waters with confidence using disciplined bankroll management strategies. • Sharpen...

A sweeping cultural survey reminiscent of Barzun's From Dawn to Decadence. "At irregular times and in scattered settings, human beings have achieved great things. Human Accomplishment is about those great things, falling in the domains known as the arts and sciences, and the people who did them.' So begins Charles Murray's unique account of human excellence, from the age of Homer to our own time. Employing techniques that historians have developed...